Keep commerce conversations inside the shopping journey

Use Nexconn Chat channels, Call sessions, and in-channel moderation to power buyer-seller conversations across marketplaces and retail apps.

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Key Communication Scenarios

Buyer-seller DMs

Open a private Chat channel from a product page or storefront for product questions, negotiation, and support.

Order status notification

Use Chat server APIs to deliver payment, shipment, delivery, refund, and return updates as in-app messages.

Private group coupon

Use Group Chat channels to send campaign messages, coupons, and product drops to opt-in customer communities.

Live commerce interaction

Attach a public Chat channel to a livestream for real-time comments, reactions, and product prompts.

Product consultation calls

Start 1:1 voice or video Call sessions from a buyer-seller conversation for product demonstrations, fit guidance, and after-sales consultation.

Commerce content moderation

Review buyer-seller messages, rich media, and live chat content to help filter spam, scams, and prohibited content in communication channels.

Our Products

Full Chat Pro Capabilities. Free until 10K MAU. Production-ready.

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Chat API & SDK

DMs, group chat, public channels, community spaces, push notifications, and Trust & Safety controls.

View Chat Product

Call API & SDK

1:1 and group voice/video calls, reliable signaling, webhooks, cloud recording, and live captions.

View Call Product

Safety, Reliability, and Conversion

99.99%Service availability for production communication.

8 regionsGlobal data center coverage for low-latency experiences.

SafetyMessage and audio/video moderation for compliance risk.